Acceptable Use Policy

This Acceptable Use Policy (“AUP”) describes the rules that govern your use of the Rayantra platform, APIs, robotics infrastructure, and AI services. It is incorporated by reference into the Terms & Conditions.

Our registered details and contact channels are listed in the Company Information card at the bottom of this page.

You may use Rayantra to:

• Operate and orchestrate autonomous robotics fleets at your facilities.
• Run AI inference, vision, and operational intelligence workloads.
• Build internal or commercial applications via documented APIs.
• Integrate with your enterprise systems through our connectors.

You may not use Rayantra to:

• Cause harm to people, property, or the environment.
• Operate in violation of applicable safety regulations.
• Circumvent rate limits, authentication, or platform protections.
• Reverse-engineer non-public components or extract proprietary models.
• Resell or rebrand the platform without explicit written authorization.

You may not use the Services for any activity that violates applicable law in the jurisdictions where you operate or where Rayantra provides services. This includes — without limitation — fraud, money laundering, tax evasion, export-control violations, sanctions evasion, and trafficking.

You may not:

• Attempt to gain unauthorized access to accounts, systems, or data.
• Probe, scan, or test the vulnerability of Rayantra without authorization.
• Interfere with security-related features, logging, or attestation.
• Disclose vulnerabilities outside of our responsible-disclosure program.

Report suspected vulnerabilities responsibly to security@rayantra.com.

You may not introduce malware, ransomware, worms, viruses, trojans, backdoors, or any code intended to interfere with the integrity, availability, or confidentiality of the platform or other customers' operations.

You may not:

• Use the platform to launch DoS / DDoS attacks against any target.
• Deploy resource-exhaustion or cryptocurrency-mining workloads.
• Operate workloads that materially exceed your plan's capacity without authorization.
• Resell raw infrastructure capacity to third parties.

Robotics misuse carries unique physical-world risks. You may not:

• Operate robots outside the facility envelope or in unauthorized environments.
• Disable safety interlocks, geofencing, or emergency-stop systems.
• Modify firmware, attestation, or signed components.
• Use robots for activities that endanger humans, animals, or critical infrastructure.

You may not use the Services to infringe copyrights, trademarks, patents, trade secrets, or other intellectual-property rights of any party. Repeated infringement may result in account termination.

• Use only authorized API keys, scoped per environment.
• Respect documented rate limits and retry behaviors.
• Implement exponential backoff for transient errors.
• Do not embed credentials in client-side or shipped artifacts.
• Do not aggregate or scrape data in ways that bypass usage controls.

Enterprise customers are responsible for enforcing this AUP across their teams, contractors, and integrators. The account owner remains accountable for activity performed under their tenant.

Rayantra monitors platform-wide signals for security incidents and AUP violations. Where appropriate, we may investigate, rate-limit, suspend access, or terminate the offending account. We may also share information with law-enforcement authorities when legally required.

Material or repeated violations of this AUP may result in suspension or termination of access, without refund, and may give rise to liability for damages caused.

To report a suspected violation or security incident, contact security@rayantra.com with as much detail as possible. We acknowledge reports within one business day.

We update this AUP when new threats, behaviors, or capabilities require clarification. Material changes are announced through the console.

For legal questions, contact legal@rayantra.com.

For security incidents and vulnerability disclosures, contact security@rayantra.com.